About a Gillece Review

What Does a Gillece Review Do For You?

Here’s what happens when you stop and take a few moments to complete a review of Gillece Plumbing, Heating, Cooling, Electrical, and Waterproofing No-Complaint Services:

Lets you know that we care

Gillece Services is a family owned and operated local Pittsburgh business that is concerned about and cares about the quality and aftermath of its technicians’ work and conduct in your home.  Tom Gillece Sr. and Tom Gillece Jr. want to hear from each and every customer.  We work 7 days a week, every week, and are waiting to hear from you.  We want to hear what you have to “say.”

Shares your experience with others

Gillece Reviews (www.gillecereviews.com) is your website and your way to share your Gillece Services experiences with others. What was your experience like? Did you like your technician? Would you call Gillece again? Would you use Gillece for other services? Would you recommend Gillece to others? Gillece Review is great way to use online word-of-mouth to share your stories with friends, neighbors, and other Pittsburgh area and surrounding residents.

Gives you a way to learn about others’ experiences

Conversely, Gillece Review (www.gillecereviews.com) allows you to learn about other Gillece customers’ experiences. What were their experiences like? Did they like their technician? Would they call Gillece again? Would they use Gillece for other services? Would they recommend Gillece to others? Gillece Reviews is a great way to use online word-of-mouth to discover stories from friends, neighbors, and other Pittsburgh area and surrounding residents.

Helps us know how “we did”

  • On a scale of 1-5 (5 being most satisfied), how would you rate your service?
  • When you called for service, were we helpful and was scheduling easy?
  • Did we keep you informed of our schedule, your appointment, and our arrival time?
  • Did your Gillece Technician identify himself with his Gillece I.D. badge?
  • Was he clean, courteous, and respectful of you and your home?
  • Did he answer all of your questions and concerns?
  • Did he present pricing options?
  • Did he discuss our valuable membership program?
  • Would you use Gillece for other services – Plumbing, Heating, Cooling, Electrical, Waterproofing, Indoor Air Quality, Water Quality, etc.
  • Would you recommend Gillece Services to others?

Provides valuable feedback on what we are doing right

We love to hear what we are doing right so that we can keep up the good work and share the feedback with our staff, technicians, customers, and potential customers. This keeps us on our toes and makes us aware of what kind of service you demand and expect.

Offers valuable feedback on how we can continue to improve

We also want to hear what did not go right so that we can work to improve upon and stand behind our No-Complaint Customer Service policy. This information will be shared with top management, staff and technicians to enable us to uphold our company mission statement and service standards.

Creates opportunity to learn more about Gillece Services’ No-Complaint Customer Service Policy

Plain and simple; Gillece is not happy unless you are happy.

“As businesses grow larger and larger, the importance of customer satisfaction is often overlooked. Not so with Gillece. We’re not happy unless you’re happy. Guaranteed!” ~ Tom Gillece Sr.